Privacy Policy

Effective Date: January 1, 2024

RASMED Clinic ("we," "our," or "the Clinic") is committed to protecting the privacy and security of your personal and health information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this policy carefully.

1. Information We Collect

1.1 Personal Information

We may collect the following types of personal information:

• Identity Information: Full name, date of birth, gender, Social Security Number (for billing purposes only)
• Contact Information: Home address, email address, telephone number
• Health Information: Medical history, diagnoses, treatment plans, prescriptions, laboratory results, insurance information
• Financial Information: Insurance policy details, billing and payment information
• Technical Information: IP address, browser type, pages visited, time and date of visit

1.2 How We Collect Information

We collect information when you:

• Register as a patient or create an account on our portal
• Schedule or attend appointments
• Complete intake forms or medical questionnaires
• Communicate with our staff by phone, email, or secure messaging
• Use our online patient portal
• Submit a contact or appointment request form on our website

2. How We Use Your Information

We use your information for the following purposes:

• Treatment: To provide, coordinate, and manage your medical care
• Payment: To bill your insurance carrier and process payments for services rendered
• Healthcare Operations: For quality improvement, staff training, credentialing, and clinical audits
• Appointment Reminders: To send reminders about upcoming appointments via email, text, or phone
• Legal Compliance: To comply with applicable federal, state, and local laws, including HIPAA
• Safety: To prevent fraud, protect patients and staff, and maintain the security of our systems

3. HIPAA Compliance

As a healthcare provider, we are subject to the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and its implementing regulations. We maintain a separate Notice of Privacy Practices that describes your rights regarding your Protected Health Information (PHI) and our obligations under HIPAA. You may request a copy of this notice at any time, or view it online at HIPAA Privacy Notice.

4. Disclosure of Your Information

We do not sell, rent, or trade your personal information. We may share your information with:

• Healthcare Providers: Referring physicians, specialists, hospitals, laboratories, and other providers involved in your care
• Insurance Companies: For billing and claims processing purposes
• Business Associates: Third-party service providers (e.g., EHR vendors, billing services) who assist in our operations and are contractually bound to protect your information
• Government Authorities: When required by law, court order, or to prevent serious threats to health or safety
• Public Health Agencies: For disease reporting, injury prevention, and other mandated public health activities

5. Data Security

We implement administrative, physical, and technical safeguards to protect your information, including:

• Encrypted data transmission (TLS/SSL)
• Secure, access-controlled patient portal
• Role-based access controls for staff
• Regular security audits and staff training
• Audit logging of all access to patient records

However, no method of transmission over the Internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

• Maintain your login session in the patient portal
• Analyze website traffic and usage patterns (via anonymized analytics)
• Remember your preferences and settings

You may configure your browser to refuse cookies, but doing so may affect certain features of our website.

7. Your Rights

Depending on applicable law, you may have the right to:

• Access and receive a copy of your health information
• Request corrections to inaccurate information
• Request restrictions on certain uses and disclosures
• Receive an accounting of disclosures of your information
• Opt out of certain non-essential communications

To exercise these rights, please contact our Privacy Officer at privacy@rasmednyc.com or call 718-859-7446.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites and encourage you to review their privacy policies.

9. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13 without parental consent. If you believe we have inadvertently collected such information, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website with a revised effective date. We encourage you to review this policy periodically.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us:

• Privacy Officer
  RASMED Clinic
  1199 Ocean Ave, Brooklyn, NY 11230
  Phone: 718-859-7446
  Email: privacy@rasmednyc.com